Shipping Policy

  • All products are shipped discreetly. Package labels will read "513 Ventures" and will not indicate what it contains. Your credit card will be billed as "513 Ventures" for your privacy.
  • Overnight shipping via UPS is available for all products. Overnight orders must be placed by 7:00 p.m. EST for next day delivery by UPS. Any orders past 7:00 p.m. EST will be shipped on the following business day. If you select overnight shipping and it is not available in your area, you will be contacted by our customer service department.
  • Items shipped to Canada are subject to import custom duties and taxes (“import fees”). The recipient of the shipment is the importer of record and is responsible for import fees assessed.
  • All shipping confirmations with tracking numbers will be emailed out at 7:00 p.m. EST for deliveries.
  • If your subtotal exceeds $150, your order will automatically be made "Signature Required". We apologize for any inconvenience this causes.

513 Ventures is not responsible for package tardiness due to UPS error, orders being placed after business hours and processed the next business day, incorrect shipping information, problems with credit card authorization or charging, the unavailability or refusal of a person to accept delivery of the shipment, acts of God, acts of terrorism, public authorities acting with actual or apparent authority on the premises, acts or omissions of Customs or similar authorities, riots, strikes or other labor disputes, civil commotions, disruptions in air or ground transportation networks, weather phenomena, and natural disasters.

How long will it take to get my order?

UPS Ground Delivery

UPS Ground orders vary by destination. We ship out of Cincinnati, Ohio. Any UPS Ground Order placed before 7PM Eastern Time will be shipped on the same day. Any order placed after 7PM will be shipped the following business day. Orders placed on Saturday and Sunday will ship out on Monday. We are closed Saturday and Sunday.

UPS Saturday Delivery

513 Ventures provides UPS Saturday Next Day delivery for $45. Saturday Delivery is not available everywhere. If you select Saturday delivery and you are not eligible, one of our staff will notify you and assist you in getting your product to you quickly!

UPS Overnight Delivery

What day are you placing your order? Orders placed before 7pm Eastern Time Orders placed after 7pm Eastern Time
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UPS Second Day Air Delivery

What day are you placing your order? Orders placed before 7pm Eastern Time Orders placed after 7pm Eastern Time
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